Cookie Policy
This policy explains what cookies are, which ones the Riverside Rentals website (www.riverside-rentals.co.uk) uses and why, and how you can change your mind at any time. Please read it alongside our Privacy Policy, which explains how we look after your personal information.
We only use the cookies the website needs to work and to take bookings, unless you agree to more. Analytics and advertising cookies are set only if you choose “Accept All”, or switch those categories on in Cookie Settings. Saying no is as easy as saying yes, and the website works in the same way whichever you choose.
You can see or change your choice at any time: Cookie Settings (there is also a link at the bottom of every page).
What are cookies?
Cookies are small text files that a website stores on your computer, tablet or phone. Similar technologies, such as tracking pixels and tags, work in much the same way. This policy covers them all, and calls them all “cookies”.
The rules we follow
We follow the Privacy and Electronic Communications Regulations 2003 (PECR), as amended by the Data (Use and Access) Act 2025, and the UK General Data Protection Regulation. Under these rules a website may use cookies that are strictly necessary for a service you have asked for without asking you first, and must ask before using any others.
Since February 2026 some simple analytics no longer need consent in the UK. The analytics we use (Google Analytics) shares information with Google, so we still ask you before turning it on.
The types of cookies we use
Necessary (always on): these make the website and our booking system work, and remember your cookie choices. Without them we could not take your booking.
Analytics (only with your consent): these tell us how many people visit, which pages they look at and how they found us, so we can improve the website. They do not tell us who you are.
Advertisement (only with your consent): these let Google, Meta (Facebook and Instagram) and TikTok show our adverts to people who have visited our website, and tell us whether an advert led to a booking. These companies may also use them for their own purposes, as described in their own privacy policies.
Functional and Others: we do not use any cookies in these categories at the moment. If that changes, they will be listed below and only used with your consent.
The cookies on this website
| Cookie | Set by | What it does | How long it lasts | Type |
|---|---|---|---|---|
| rr_consent | Riverside Rentals | Remembers your cookie choices, so we do not ask again on every page. It holds no personal information. | 1 year | Necessary |
| Booking cookies | SuperControl (secure.supercontrol.co.uk), our booking system | Used inside the booking window when you choose dates and book, to keep your booking together and secure. | For your booking | Necessary |
| _ga | Google Analytics | Tells one visitor from another with a random number, so we can count visitors. | 2 years | Analytics |
| _ga_3H48GYQ3Q7 | Google Analytics | Keeps track of your current visit. | 2 years | Analytics |
| _gcl_au | Google Ads | Tells us whether someone who clicked one of our adverts went on to book. | 90 days | Advertisement |
| IDE, test_cookie and similar | Google (doubleclick.net) | Show our adverts to people who have visited our website, and measure how they perform. | Up to 13 months | Advertisement |
| _fbp | Meta (Facebook) | Shows our adverts on Facebook and Instagram to people who have visited our website, and measures them. | 90 days | Advertisement |
| _ttp, _tt_enable_cookie | TikTok | Shows our adverts on TikTok to people who have visited our website, and measures them. | 13 months | Advertisement |
If you say no to analytics or advertising, Google’s tags may still send basic signals without cookies (for example, that a page was viewed). These cannot be used to identify you. This is how Google’s “Consent Mode” works.
Services that do not set cookies
To show the website we also use Google Fonts (lettering), OpenStreetMap (the maps) and Behold (our Instagram pictures). These do not set cookies, but like any website they receive your device’s internet address when they send the page what it needs.
If you work for Riverside Rentals
When staff sign in to manage the website, WordPress sets cookies whose names begin “wordpress_” to keep them signed in. Visitors to the website never receive these.
Changing your mind
Choose Cookie Settings at the bottom of any page to change or withdraw your consent. From then on, cookies you have said no to are not set. Ones already on your device will expire on their own, or you can delete them in your browser’s settings. Your browser’s help pages explain how, and the Information Commissioner’s Office has more about cookies.
Changes to this policy
We update this page whenever the cookies we use change. Last updated: October 2026.
Contact us
If you have any questions about cookies or your personal information, email info@riverside-rentals.co.uk or call 01493 368300. Riverside Rentals is a trading name of Grebe Island Leisure Ltd, registered office The Wherry, Quay Street, Halesworth IP19 8ET, company number 05574302.